Refund Policy

We understand that sometimes plans change, and dates are no longer suitable, we are happy to work with you to move your booking to dates that are better suited without fee.


If you wish to cancel, a full refund will be offered if cancellation is requested 14 days or more prior to check in date, cancellations within 14 days and a refund less the deposit will be offered, cancellation within 48 hours of check in date will incur a 50% cancellation fee. No refund is available if stay is cancelled on the day of arrival without prior communication.


Please note that cancellations due to illness or travel disruptions caused by COVID-19 will still incur the above fees, however alternate dates will be offered.


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